Q1
How to place an order?
Send us an inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Q2
Can I place a sample order?
Yes, sample orders are available. Please contact us for further details.
Q3
Which shipping methods are available?
We offer shipping via DHL, UPS, FedEx, TNT, EMS, China Post, and Sea Freight. Other shipping routes can also be arranged upon request.
Q4
How long does delivery take?
Delivery time depends heavily on the quantity ordered. Usually, it takes between 15 and 25 working days.
Q5
What should I do if my package has missing products?
Please reach out to our support team immediately. We will verify your order contents and correct any discrepancies. We apologize for any inconvenience caused.
Q6
How can I confirm and make the payment?
We accept payments via T/T and PayPal. Other payment options may also be accepted. Please contact us before proceeding with alternative methods. We typically require a 30-50% deposit, with the remaining balance to be cleared before shipping.