Q1: How to order?
A: Send inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Q2: How about sample orders?
A: Samples are available for evaluation. Please contact the team to request details.
Q3: Which shipping options are available?
A: DHL, UPS, FedEx, TNT, EMS, China Post, and Sea shipping are standard options. Other delivery methods can be arranged upon request.
Q4: How long does delivery take?
A: Delivery timelines depend entirely on the quantity of your order. On average, production and handling processes take about 15-25 working days.
Q5: What should I do if my package has missing products?
A: Please notify the customer support team immediately. We will check the order details and cross-verify with the shipping contents to resolve the issue as soon as possible. We apologize for any inconvenience caused.
Q6: How is payment confirmed?
A: Standard payment methods include T/T and PayPal. Alternatives can be accepted depending on options. A 30-50% deposit scheme is supported, with the remaining balance due before shipment.