Frequently Asked Questions
How to order?
Send us inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
How about Sample order?
Sample is available for you. Please contact us for details.
Which shipping way is available?
DHL, UPS, FedEx, TNT, EMS, China Post, and Sea are available. Other shipping ways are also available, please contact us if you need shipping by alternative methods.
How long is the delivery?
Delivery time depends on the quantity you order. Usually, it takes 15-25 working days.
My package has missing products. What can I do?
Please contact our support team and we will confirm your order with the package contents. We apologize for any inconvenience.
How to confirm the payment?
We accept payment by T/T, PayPal. Other payment ways could also be accepted, please contact us before you pay by other methods. A 30-50% deposit is available, and the balance should be paid before shipping.