Q: How to order?
A: Send us your inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Q: How about sample orders?
A: Samples are available. Please reach out to arrange and confirm specific requirements.
Q: Which shipping methods are available?
A: DHL, UPS, FedEx, TNT, EMS, China Post, and Sea freight are supported. Other shipment routes can be arranged upon request.
Q: How long does delivery take?
A: Delivery timelines depend on the volume of the order. Generally, standard production ranges from 15 to 25 working days.
Q: What should I do if my package has missing products?
A: Please reach out immediately to confirm the shipped packaging list details. We apologize for any inconvenience caused.
Q: How to confirm the payment?
A: We accept payment via T/T and PayPal. A 30-50% deposit can be arranged, with the remaining balance due prior to shipment.