⚙️ Frequently Asked Questions
Q: How to order?
Please send us your specific requirements, such as model number, reduction ratio, and quantity. We will provide a quotation accordingly.
Q: Is sample order available?
Yes, samples are available for testing purposes. Please note that a sample fee is required, which will be refunded once you place a formal production order.
Q: Which shipping methods are available?
We support various shipping methods including DHL, UPS, FedEx, TNT, EMS, China Post, and sea freight. We can accommodate other shipping preferences upon request.
Q: What is the delivery time?
Production lead time is usually 15-25 working days depending on the quantity. Shipping time varies by carrier (e.g., DHL takes 3-5 days, while sea freight depends on the destination).
Q: What should I do if my package has missing products?
Please reach out to our support team with your order details. We will investigate the package contents and resolve the issue for you immediately.
Q: How can I handle the payment?
We accept payment via T/T and PayPal. Generally, we require a 30-50% deposit, with the balance paid before shipping. For other payment methods, please discuss with us in advance.
Noco tech Motor
